MarketingSherpa recently conducted a comprehensive study for the 2011 Email Marketing Benchmark Report to learn which practices would help email marketers combat the growing challenges they will face in the upcoming year.
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In your organization, which channel has the most impact to maintain/increase customer retention?— MarketingSherpa (@MarketingSherpa) January 8, 2018
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Customers as Value-Creating Partners, Not Just Value-Extraction Targets
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