|SUMMARY: Want to make sure MarketingSherpa's emails get past your filters and land in the \"in\" box? Here are whitelisting tips for Outlook 2003, AOL, Yahoo, Hotmail, Gmail, and Mozilla Thunderbird:|
Add Sherpa's From address, firstname.lastname@example.org, to your Safe Senders list:
Please add our "From address", email@example.com, to your AOL address book:
If our newsletter is in your AOL Spam Folder, please open the issue and then click the This Is Not Spam button. Next, please add firstname.lastname@example.org onto your Address Book as described above.
You will need to set up a filter to redirect our newsletter into your inbox:
If our newsletter is getting stuck in your Yahoo Bulk Folder, please open the issue and click the Not Spam button. Next, check to see if the newsletter's email address is in your "Blocked Addresses" list. If you see email@example.com on this list, select it and click the Remove Block button. Lastly, please set up a filter as outlined above.
You will need to add our From address, firstname.lastname@example.org, to your Hotmail Safe List:
If our newsletter is in your Junk E-Mail Folder, open the issue and click the Not Junk button. Next, check to see if our email address is in your Blocked Senders list. If you see email@example.com on this list, select it and click the Remove button. Finally, if you have not done so, add firstname.lastname@example.org into your Safe List as outlined above.
Please add our From address, email@example.com, to your Gmail Contacts List:
How to check if our newsletter is in the "spam" folder:
You will need to add our From address, firstname.lastname@example.org, to your Thunderbird Address Book and configure your Junk Mail Controls to white list your address book.
White list your Personal Address Book:
Please check your Junk folder to see our newsletter have been mistakenly placed there. To prevent this from happening in the future, you need to mark our newsletter as not junk. Do this by right-clicking on our newsletter and choose "Mark -< As Not Junk".
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