If you publish a text-version of an email newsletter, and you (or youreditors) write it in Word to then transfer to your send file, here's a great tip from John Engler at Inluminent. He says:
"I read your email newsletters on a Macintosh, and it really sucks to try and read something that's copied from MS Word into a plain text email, because the non-ascii quotes and apostrophes don't translate on a Mac. I'd like to recommend that you scrub all of your outgoing plain text email with TextSoap (which does a lot of manual work for you automatically) to change any curly quotes or apostrophes into straight quotes or apostophes (which are ascii stanards across platforms).
This software might also be useful when you get in articles from freelancers and other contributors, who in my experience always stick in stuff like tabs, auto-numbering, etc. which can be a pain when you're on deadline to laboriously take out so you can use their story.
(Note: Mac-users will notice we didn't use TextSoap for this issue, because hey we'll look into it, but got 8 weeklies to put out and other stuff has priority. It's coming soon.)