Andrea Shaikin, (Former) Director, Customer Experience & Engagement, Mr. Lube Canada
In this webinar, Andrea Shaikin, Director of Customer Experience and Engagement (former) at Mr. Lube will discuss how her team identified the need to use data for the purpose of identifying customer behavior which provided rich customer insights for the delivery of more personalized messages along the purchase process. You will learn:
Using the tactics discussed in this webinar, Mr. Lube was able to achieve a 29% increase in open rate, a 222% increase in clickthrough rate, and a 20% decrease in bounce rate.
Get Better Business Results With a Skillfully Applied Customer-first Marketing Strategy
The customer-first approach of MarketingSherpa’s agency services can help you build the most effective strategy to serve customers and improve results, and then implement it across every customer touchpoint.Get More Info >
Free Marketing Course
Become a Marketer-Philosopher: Create and optimize high-converting webpages (with this free online marketing course)See Course >
Project and Ideas Pitch Template
A free template to help you win approval for your proposed projects and campaignsGet the Template >
Six Quick CTA checklists
These CTA checklists are specifically designed for your team — something practical to hold up against your CTAs to help the time-pressed marketer quickly consider the customer psychology of your “asks” and how you can improve them.Get the Checklists >
Infographic: How to Create a Model of Your Customer’s Mind
You need a repeatable methodology focused on building your organization’s customer wisdom throughout your campaigns and websites. This infographic can get you started.Get the Infographic >
Infographic: 21 Psychological Elements that Power Effective Web Design
To build an effective page from scratch, you need to begin with the psychology of your customer. This infographic can get you started.Get the Infographic >
Receive the latest case studies and data on email, lead gen, and social media along with MarketingSherpa updates and promotions.