Close
Join 237,000 weekly readers and receive practical marketing advice for FREE.
MarketingSherpa's Case Studies, New Research Data, How-tos, Interviews and Articles

Join our thousands of weekly newsletter readers:

Best-of Weekly
Chart Of The Week
 

We value your privacy. We will not rent or sell your email address.

No thanks, take me to MarketingSherpa

First Name:
Last Name:
Email:
Text HTML
Aug 20, 2003
How To

Virus-Attack Advisory for Major Emailers: Four-Step Checklist

SUMMARY: No summary available.
As you are probably aware there is a massive email virus attack underway today. It has been escalating over the past 72 hours and now the situation is critical.

In addition to this, we have learned some office buildings in Manhattan are still without Internet service due to problems at Verizon so loads of people are not getting their email.

Our quick advisory for you:

#1. Contact your broadcast service and ask them to change any account settings you may have so that no one whose mail has been bounced since last Thursday afternoon is automatically removed from your list as a "bad" address.

#2. Expect to see significantly lower open and response rates from email recipients who have small mailboxes, especially people who do not pay for Hotmail, MSN mail and Yahoo services. The virus is filling up boxes so quickly that other mail just may not get through.

#3. Check your subject lines to make sure they do not include the following terms, which filters are being adjusted to stop ASAP:
- Account
- Details
- your document
- movies
- that movie
- Your application
- wicked screensaver

#4. Feel thankful it is August and unless you are sending a back-to-school offer, this may not be a big time of business for you. It could have been worse! :-)

Good luck!

Anne Holland
Publisher & Managing Editor
MarketingSherpa
See Also:

Post a Comment

Note: Comments are lightly moderated. We post all comments without editing as long as they
(a) relate to the topic at hand,
(b) do not contain offensive content, and
(c) are not overt sales pitches for your company's own products/services.










To help us prevent spam, please type the numbers
(including dashes) you see in the image below.*

Invalid entry - please re-enter




*Please Note: Your comment will not appear immediately --
article comments are approved by a moderator.

Improve your marketing

Join our thousands of weekly Case Study readers:
Note: Already a subscriber? Want to add a subscription?
Click Here to Manage Subscriptions
Improve your marketing -- and save money on every purchase

Sign up today for a MarketingSherpa Membership.

Benefits include:

  • Get every Special Report for FREE (usually $97 each)
  • Get every 30-Minute Marketer for FREE (usually $47 each)
  • Save 20% on every purchase
  • Ask the Librarian for help in locating marketing research
  • Enjoy other member-only perks
Get more info and sign up for a MarketingSherpa Membership here.
MarketingSherpa Community
Join thousands of marketers and get FREE access to practical Case Studies, research and training on email, demand gen, SEO, social media and more.
Join


Upcoming Webinars
  • Email Optimization: A discussion about how A/B testing generated $500 million in donations

    Wed., June 19, 2013
    3:30 - 4:00 p.m. EDT
    Register for our next Free Webinar

Marketing Research Chart of the Week:
New every Tuesday

Click to view this article



Questions? Contact Customer Service at (877) 895-1717 (outside the US and Canada please call (401) 383-3131), service@sherpastore.com

Email Marketing Delivered by ExactTarget

Web Analytics powered by Omniture

© 2000-2013 MarketingSherpa, LLC., ISSN 1559-5137
Editorial HQ: MarketingSherpa LLC 1300 Marsh Landing Parkway Suite 106, Jacksonville Beach, FL 32250

The views and opinions expressed in the articles of this website are strictly those of the author and do not necessarily reflect in any way the views of MarketingSherpa, its affiliates, or its employees.