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#8. Kreedo Brand Democracy

Kreedo Brand Democracy MarketingSherpa Summary:
The big problem with viral marketing is figuring out ahead of time what creative your prospects will find so exciting that they virally spread the word. Often it feels like a crap shoot. This campaign by a market research firm in Portugal offers an interesting solution -- why not launch with a microsite something that's "good enough" and then ask your visitors what else they'd like you to add to it? If you build what they *really* want, they will come.

Agency: in-house
Client/company: IGMarketing
Brand campaign was conducted for:
Launch date of campaign: 07 June 2005
Target audience/demographic: Portuguese market - youth market

Campaign Goal:
We decided to set up a webpage that would act as a marketing research / testing platform for both existing and new products. The campaign was used to bring awareness to the new site. The reason for the site is that we are a (Portugal-based) marketing company that wants to have real time market research (quantitative & qualitative) without the expense usually associated.

We came up with the name Kreedo (Credo - belief) and had a flash media presentation with a great sound and engaging language. Kreedo - brand democracy - you decide - your universe - want to be the first to see unrealeased films? - hear unreleased music? - test products before they come out? Be the first...

We had onestat supplying us with statistics as well as VI Net that were supplying us with the bandwidth necessary - with just a flash media presentation we blew our 2.5 GB traffic alowance in 2 days. We used clever scripts for people to register and through their hotmail, gmail and outlook address lists, send out invitations awarding points for friends that registered.

Seed Strategy:
We targeted 200 brand ambassadors / opinion leaders in the Portuguese youth market and invited them to have a look at the site - it then grew exponentially.

Buzz Generated:

Specific (Goal-Related) Campaign Results:
In 6 days we had 30,000 members registered which quickly grew to 70,000 with profile. Average age was a surprise - higher than we expected - 21 years old.

We then began building the site based on their comments as the first thing we placed was a forum. This is THEIR universe so we built it whilst they gave us the direction. The peak was tremendous and then it dropped. We now have peaks when we run campaigns such as the Apple Nano campaign - awareness of capabilities - not just an expensive mp3 player.

Biggest Learning:
The number of visitors and the speed at which we grew could never have guessed! Would have prepared the register for other countries - we never thought that 30% of those registering were from Brazil, USA, Canada as well as other countries ranging from the Middle East to Europe. Would have also prepared the server as the site went down on several occasions owing to exceedingly high traffic.

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