by Jeff Rice, Research AnalystAttitudes About Email Marketing at Budget TimeClick here to see a larger, printable version of this chart
When it comes to budgeting, those involved in the process -- from email marketers to CEOs -- demonstrate a healthy respect for the value of email marketing.
The attitudes and opinions of email marketing range from simply being a good tool, to being a powerful tool worthy of investment for two-thirds of the marketers and decision-makers who influence budget spending.
Overall, small organizations are much more likely to think that "email is cheap and still working" than large organizations. Conversely, large organizations are more likely to believe that "email is a good tool in the toolbox and is inexpensive, so we bump it up a few percent each year" than their smaller counterparts.
Organizations maintaining email lists of fewer than 5,000 names tend to think email is inexpensive because, for them, it probably is. However when you increase the size of the list, you also add to the complexity and expense of managing issues, such as deliverability and spam control, which forces additional investment.
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from the MarketingSherpa 2010 Email Marketing Benchmark Report