Your Email Account

We are currently encountering difficulties with "Your Email Account."

What does that mean to you?

You do not have the ability to change your email account preferences through the website.

Current Solution

If you would like to change your email account preferences, please call Customer Service at 877-895-1717 (outside the US and Canada please call (401) 383-3131). They will make the changes you require.

Reason for problem

This problem occurred due to an error on our server which was discovered on Tuesday morning. The impact of this problem means that no one can go into our system and change their email preferences using our website.

Timeline for permanent fix

This problem is of primary concern to us, and our programmers are working on it now. Our goal is to have this solved today.

Questions

If you have any questions or concerns about this, please contact Customer Service via email (service@sherpastore.com) or call 877-895-1717 (outside the US and Canada please call (401) 383-3131).