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Case Studies

Online Training for In-Store Staff Lifts Sales 14%: 7 Steps

SUMMARY: When customers talk to a sales rep, they want straight answers from a knowledgeable person. The more you can teach salespeople about your products, the better they’ll be able to sell them.

Read how a manufacturer created an online training program to educate retail sales staff about their products -- and how they got them to actually use the training. Sales are up 14% from dealers using the program. read the complete case study

How To

Find a Partner to Accelerate Website Registrations: 6 Tactics from Last.fm and Xbox

SUMMARY: When you’re trying to expand an audience, working with strong, relevant partners can deliver a boost well beyond what you can achieve through your own campaigns.

Read how the online music service Last.fm partnered with Microsoft's gaming console brand Xbox to gain millions more registered users. Includes tactics on how the teams created a winning promotional strategy. read the complete article

Research

Social Media Marketing and PR Benchmark Guide 2009 - Executive Summary

SUMMARY: "Advertising on blogs or social networks" was rated the most accurately measured (32%), and was also rated the least effective (16%). More than 90% of companies believe that social media is the most effective in accomplishing brand building goal, followed closely by goals for attracting website visitors. view the complete research record

Interviews

Outsourcing Your Blog: 6 Tips for Finding and Managing Quality Contributors

SUMMARY: The biggest hurdle in creating a strong company blog is the time and effort it takes to maintain a steady stream of high-quality posts. Outsourcing some blog writing remains an option for time-constrained marketers.

Before you hand over writing duties to a third party, read these tips for finding good writers, managing relationships and avoiding missteps. read the complete interview

Articles

New Chart: How Effective is Social Media in Achieving Target Business Objectives?

SUMMARY: We wanted to find out the effectiveness of social media in terms of achieving various target business objectives, such as increasing brand or product awareness and increasing sales revenue. See the responses we received from more than 2,000 marketers in this week’s chart. read the complete article

Blog Posts

SherpaBlog: Online Ads: Find Commonality Among Consumers

By Natalie Myers, Reporter

I wasn’t looking for advice about online advertising when I scheduled time to talk to Jerry Shereshewsky, CEO, Grandparents.com, for a MarketingSherpa article I’m writing about marketing to grandparents.

But I should have expected getting some wisdom from someone with 39 years of experience in the industry who last year took the helm of an ad-supported resource site for grandparents.

Jerry’s previous title, ambassador plenipotentiary to Madison Avenue at Yahoo!, was another reason I... read the complete blog post

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