When selecting email marketing metrics, identifying what to measure and understanding a metric’s purpose are the first steps. Selected metrics should be actionable, helping organizations consistently make improvements and gain necessary budget approvals.
We asked marketers …Q: Which of the following are you involved with tracking, analyzing or reporting on for your organization?
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Recently, in the wake of emergent tactics like social media, one might anticipate less frequent reliance on email marketing. Yet, our respondents felt differently about email’s current viability, as 63% indicated they currently track email marketing data.
Content marketing and SEO were similarly strong performers, as they were selected by 60% and 53% of respondents, respectively. What was interesting was the tracking of social media marketing, which was selected by fewer than half (48%) of surveyed marketers.
The lowest-performing tactic for this survey question was video marketing, which was selected by just 29% of respondents. This is also interesting as video is still a prevalent tactic for marketing products and brands. With the advent of HTML5 technology implemented in emails, and the new level of engagement that can result, one might expect video to be a more commonly tracked tactic.
Points to Consider
Has your company implemented and tracked the performance of video marketing tactics? How about social media marketing tactics? Were your findings significant enough to merit change in your marketing plans? If you did not track these tactics, what was your reasoning?
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Useful links related to this researchSocial Media Marketing: Social metrics from "likes" to ROIMarketing Research Chart: Analytics usage for message creationMarketing Research Chart: Top email marketing metrics, tracked by email maturity phase