Marketers Rate Past Challenges and Predict how Importance Will Increase

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A lot can change in a year impacted by the enormous pressure of an economic recession. While many of last year’s challenges will gain in importance going forward, one challenge stands out. More than three times the percentage of email marketers who thought "competition with social media for recipients time and attention" was a very important challenge last year, think that the importance of this challenge will increase next year.

ROI, list growth and database integration are also gaining in importance as we look ahead.

While "delivering highly relevant email content to recipients" continues to rank at the top, it is declining slightly in importance as e-mail marketers conquer the complexity of this essential tactic and consider it less of a challenge.