Close
Join 237,000 weekly readers and receive practical marketing advice for FREE.
MarketingSherpa's Case Studies, New Research Data, How-tos, Interviews and Articles

Join our thousands of weekly newsletter readers:

Best-of Weekly
Chart Of The Week
 

We value your privacy. We will not rent or sell your email address.

No thanks, take me to MarketingSherpa

First Name:
Last Name:
Email:
Text HTML

Aug 19, 2002
Blog Post

Sales and telemarketing teams should respect the

SUMMARY: No summary available.
Whenever I can do business online, I'm thrilled to do so. In fact, I picked out the realtor I'm buying my new house through online, and decided which houses to view in person after glancing over emailed digital photos. Naturally now that I need a moving company I went online to find one.



There I was late last night, so happy that I could post my request for estimates using a handy online form instead of having to call a bunch of moving companies individually on the phone. What a relief the Internet age is! Naturally I carefully checked the box saying "please contact me via email" to make sure I wasn't bombarded by phone calls during my busy working day.



I got up, went to work this morning, frenzied on deadline, when I was bombarded by phone calls from almost a dozen moving companies who saw my online request. After call #3 (when I lost my temper and yelled at the salesman. Did I mention I'm frenzied on deadline?) I unplugged the phone and swore not to give my business to any company that called.



Please, if you work for any type of company that uses online sales lead generation forms, make sure your sales and telemarketing teams respect the "prefer to be contacted by email" button. Thank you very much.

Post a Comment

Note: Comments are lightly moderated. We post all comments without editing as long as they
(a) relate to the topic at hand,
(b) do not contain offensive content, and
(c) are not overt sales pitches for your company's own products/services.










To help us prevent spam, please type the numbers
(including dashes) you see in the image below.*

Invalid entry - please re-enter




*Please Note: Your comment will not appear immediately --
article comments are approved by a moderator.



Questions? Contact Customer Service at (877) 895-1717 (outside the US and Canada please call (401) 383-3131), service@sherpastore.com

Email Marketing Delivered by ExactTarget

Web Analytics powered by Omniture

© 2000-2013 MarketingSherpa, LLC., ISSN 1559-5137
Editorial HQ: MarketingSherpa LLC 1300 Marsh Landing Parkway Suite 106, Jacksonville Beach, FL 32250

The views and opinions expressed in the articles of this website are strictly those of the author and do not necessarily reflect in any way the views of MarketingSherpa, its affiliates, or its employees.