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May 14, 2002
How To

Sample of Britannica.com's Free Trial Welcome Letter

SUMMARY: FROM: subscription@us.britannica.com (Britannica Subscription) SUBJECT: Welcome to Britannica Premium Service Dear Tom, Thank you for your recent subscription to Britannica's Premium Service. With your subscription, you will have exclusive access to the full content of the 32-volume Encyclopaedia Britannica in an advertisement-free environment. Your subscription entitles you to a [X-day] free trial period. If you choose to cancel your subscription within the first [X days] of service, you will not be billed. After your [X-day] free trial has ended, your [annual/monthly] subscription fee of [$XX.00] (USD) will be charged to your credit card. (This amount includes any applicable...
FROM: subscription@us.britannica.com (Britannica Subscription)
SUBJECT: Welcome to Britannica Premium Service

Dear Tom,

Thank you for your recent subscription to Britannica's Premium Service. With your subscription, you will have exclusive access to the full content of the 32-volume Encyclopaedia Britannica in an advertisement-free environment.

Your subscription entitles you to a [X-day] free trial period. If you choose to cancel your subscription within the first [X days] of service, you will not be billed. After your [X-day] free trial has ended, your [annual/monthly] subscription fee of [$XX.00] (USD) will be charged to your credit card. (This amount includes any applicable sales tax.)

Your Britannica Log-in is: [email address]
Your Password is: [password]
Start searching today at www.britannica.com

If you would like to update your account information, or modify the status of your account, please visit http://account.britannica.com.

If you have questions about your account, contact Britannica Customer Support.
Phone in US and Canada: 1-800-323-1229
Phone in all other countries: 312-347-7159
Monday - Friday, 8:00am - 6:00pm US Central Time
Fax: 312-294-2104
E-mail: help@us.britannica.com

Thank you again for your subscription. We hope you enjoy the many features and resources of Britannica's Premium Service.

Sincerely,

Britannica.com

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