Close
Join 237,000 weekly readers and receive practical marketing advice for FREE.
MarketingSherpa's Case Studies, New Research Data, How-tos, Interviews and Articles

Join our thousands of weekly newsletter readers:

Best-of Weekly
Chart Of The Week
 

We value your privacy. We will not rent or sell your email address.

No thanks, take me to MarketingSherpa

First Name:
Last Name:
Email:
Text HTML
Apr 25, 2002
Blog Post

Should You Trademark Your Subject Line Style?

SUMMARY: No summary available.
Should you consider trademarking your email newsletter subject line-style? Unlike print publications and Web sites that can use
graphics and colors for immediate visual branding, email newsletter publishers only have two tiny text-only items. Your subject line and your from line.

Recipients scroll through dozens, even hundreds, of emails daily looking mainly for "what can I delete?" Establishing a brand stance in both has become imperative to open rates, readership, clicks. As we all know, many email recipients look at subject line first, and then only glance at from line if they are not sure if they should open the message.

This was brought home abruptly to me this week when a competitor to our other publications sent out an issue using a subject line
that was strikingly similar to our typical subject lines.

Examples of our recent subject lines:

CASE STUDY: 5 Email Newsletter Publishing Rules
CASE STUDY: Redesigning Your Site to Get More Sales Leads
CASE STUDY: Viral Marketing Online - Ecards, Email & Petitions CASE STUDY: Lands' End Newsletter Results
CASE STUDY: Reach Biz Purchasing Depts Online

Notice a pattern? Yeah, it is on purpose. I figured lots of people do not look at "from," they just glance at subject first to seen
what to delete or keep. If we started every single newsletter the same exact way, it would help our fans deal with their inboxes. Then, this week a competitor sent out an issue with the subject line:

CASE STUDY: Copy & Design Makeover Increases Site Revenues by 30
Percent

Almost immediately we began getting emails from our readers. One wanted to know if we had been bought by that competitor. One wanted to know if we were now publishing thatcompetitor. The third simply said, "Thought you should know they are trying to rip you off." Other readers let us know they had set up filters
on their email, and anything with "CASE STUDY:" was automatically sucked off into their MarketingSherpa email folder. They were a little annoyed that something else had ended up there.

We contacted the publisher who did not share our concern about our publications being mistaken for each other. (They did not say,
"Why get your panties in a twist?" but it was implied.) Then when we contacted our lawyer who specializes in publishing
companies and who is known for being very levelheaded, we were advised that this could be a trademark violation.

Which brings me to the point. Subject lines matter. Consistent subject lines that are not boring (i.e. not "Sherpa Case Study
May 17, Vol III Issue 17)," and somehow build your brand, are critical to success in email publishing. They are, in effect, part of your logo. How long will it take the law to catch up to this? Goodness knows and I certainly do not want to be the one spending the money to create the precedent.
See Also:

Post a Comment

Note: Comments are lightly moderated. We post all comments without editing as long as they
(a) relate to the topic at hand,
(b) do not contain offensive content, and
(c) are not overt sales pitches for your company's own products/services.










To help us prevent spam, please type the numbers
(including dashes) you see in the image below.*

Invalid entry - please re-enter




*Please Note: Your comment will not appear immediately --
article comments are approved by a moderator.

Improve your marketing

Join our thousands of weekly Case Study readers:
Note: Already a subscriber? Want to add a subscription?
Click Here to Manage Subscriptions
Improve your marketing -- and save money on every purchase

Sign up today for a MarketingSherpa Membership.

Benefits include:

  • Get every Special Report for FREE (usually $97 each)
  • Get every 30-Minute Marketer for FREE (usually $47 each)
  • Save 20% on every purchase
  • Ask the Librarian for help in locating marketing research
  • Enjoy other member-only perks
Get more info and sign up for a MarketingSherpa Membership here.
MarketingSherpa Community
Join thousands of marketers and get FREE access to practical Case Studies, research and training on email, demand gen, SEO, social media and more.
Join


Upcoming Webinars
  • Content Marketing: A discussion about McGladrey's 300% increase in content production

    Wed., June 5, 2013
    2:00 - 2:30 p.m. EDT
    Register for our next Free Webinar

Marketing Research Chart of the Week:
New every Tuesday

Click to view this article



Questions? Contact Customer Service at (877) 895-1717 (outside the US and Canada please call (401) 383-3131), service@sherpastore.com

Email Marketing Delivered by ExactTarget

Web Analytics powered by Omniture

© 2000-2013 MarketingSherpa, LLC., ISSN 1559-5137
Editorial HQ: MarketingSherpa LLC 1300 Marsh Landing Parkway Suite 106, Jacksonville Beach, FL 32250

The views and opinions expressed in the articles of this website are strictly those of the author and do not necessarily reflect in any way the views of MarketingSherpa, its affiliates, or its employees.